FAQ


How often should I clean out my vacuum and its filters?

While there is no exact number to cleaning your vacuum, BergHOFF does recommend shaking and wiping each filter and canister after every use to provide only the best suction.

For what do I use the attachments that came with the vacuum?

The Crevice Tool is great for small nooks and crannies, such as between car seats and vacuums. The Upholstery Attachment is perfect for valences, drapes and the back of your stairs. The Floor Attachment is a quick substitute for all areas of the home, including the carpet, wooden and linoleum flooring.

I think my vacuum needs a new filter. How can I get one?

It’s easy! Simply fill out the Warranty Registration form with the needed information and a BergHOFF Representative will reach out to you as soon as possible!

I think BergHOFF’s Merlin would make a great gift for someone. How can I get one?

Just hit the “Shop” button and find the perfect vacuum for a friend or member of family.